Response_Letter_HTH-2023-31443.pdf
Response_Package_HTH-2023-31443.pdf
FOI Request - HTH-2023-31443 Records regarding the Telus Health platform that was covered under MSP, such as: Referral rate; Registration rate; Rate of recurring visits; How many complaints; Top 3 dissatisfaction reasons; Average time from first patient message to first offered appointment; Resolution rate; Total number of practitioners; Satisfaction rate; Utilization rate; Daily active user breakdown; Breakdown of reasons to consult; Number of interactions completed (follow-ups, etc.); Total number of cases initiated and the most common medical outcomes attributed to cases. (Date Range for Record Search: From 1/1/2020 To 6/4/2023) FOI Request FOI Request 2023-09-25 Health 9 2023 Response_Letter_HTH-2023-31443.pdf Response_Package_HTH-2023-31443.pdf Business $0.00